FAQs

Frequently Ask Questions

What can we help with today?

Whether you’re deciding which type of care is right for your loved one or just learning how our services work, we’ve gathered answers to the questions families ask most. Still unsure? Reach out anytime — we’re happy to help.

Whether you’re deciding which type of care is right for your loved one or just learning how our services work, we’ve gathered answers to the questions families ask most. Still unsure? Reach out anytime — we’re happy to help.

If your loved one struggles with daily tasks such as cooking, cleaning, bathing, or remembering medications — or if they feel lonely or unsafe at home — it may be time to consider home care. Our team can help you explore the best options.

Yes. We provide complimentary, no-obligation consultations to better understand your needs and recommend the right care solutions for your family.

We do our best to provide consistency by assigning the same caregiver. In case of emergency or unavoidable circumstances, we’ll arrange a qualified replacement so your loved one never goes without care.

Absolutely. Every caregiver goes through a thorough background check, reference review, and professional training to ensure safe, reliable, and compassionate care.

Yes. Care is flexible and built around your family’s routine — from just a few hours a week to full-time, around-the-clock support.

Your peace of mind matters. If you ever feel a caregiver isn’t the right fit, we’ll promptly work with you to find someone who better meets your loved one’s needs.

We accept Private Pay and Private Long-Term Care Insurance only. Non-medical home care is typically paid for out of pocket, though some long-term care insurance policies may offer partial coverage. Our team will help review your policy and guide you through the process.

Simply contact us to schedule your free consultation. Together, we’ll create a customized care plan designed to keep your loved one safe, happy, and independent at home.

Need more help?

More help & support

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Client Support

Need help? Our Client Support line is staffed 24/7 by caring experts who handle schedule changes, answer questions, and coordinate resources swiftly, so your loved one continues thriving comfortably at home.

Concerns

Have a concern? Report it immediately and a Megaramz Care manager will respond within 24 hours, investigate thoroughly, and outline solutions, ensuring your peace of mind and improving our service.

Careers

Join Megaramz Care LLC and turn compassion into a career. Enjoy flexible hours, paid training, mentors, and the joy of empowering seniors to live independently while your professional growth flourishes.